Privacy Policy
At Spicy Town, we are committed to protecting your privacy. This policy outlines the personal information we collect when you order from our website and how we use it.
1) Information We Collect
When you place an order or contact us, we may collect the following details:
- Personal details: Name, delivery address, email address, and phone number.
- Order history: Details of the items you’ve purchased and order dates.
- Payment information: Handled securely by our payment processor (we do not store your full card details).
2) How We Use Your Information
We use your data to:
- Process and deliver your food orders efficiently.
- Contact you regarding your order (e.g., if a driver needs directions).
- Improve our menu and service based on order trends.
- Comply with legal obligations (e.g., tax and accounting records).
3) Marketing Communications
With your consent, we may send you updates about special offers, new menu items, or discounts.
4) Cookies & Tracking
Our website uses cookies to enhance your experience. These small text files help us:
- Remember your shopping cart contents.
- Keep you logged in during your visit.
- Analyze site traffic to improve performance.
You can disable cookies in your browser settings, but some features of the ordering system may not work correctly.
5) Payment Security
Your payment security is our priority. We use trusted third-party payment gateways to process transactions. Spicy Town does not store or have access to your full credit/debit card numbers.
6) Data Sharing
We do not sell your personal data to third parties. We may share limited data with:
- Delivery partners: To ensure your food reaches the correct address.
- Service providers: Such as our website hosting and email platforms, strictly for operational purposes.
- Legal authorities: If required by law.
7) Your Rights
Under data protection laws, you have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct inaccurate data or delete your information (subject to legal record-keeping requirements).
- Withdraw consent for marketing communications at any time.
8) Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
We may update this policy occasionally. Please check back for the latest version.
